Store
Policy
Terms & Conditions
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How can i return?We believe that you will be delighted with your product but there may be occasions where you feel it necessary to return an item. Our policy is to ensure that you are satisfied every time you purchase an item from L8Ckie Trends. If you are unhappy with an item, please return it to us within 14 days of the date on the dispatch note that accompanies your order. Please ensure that you have taken reasonable care of it, the product is in an unused state, it is complete with original packaging and it has all of its original components. You are always welcome to return items to L8Ckie Trends UK, Purchases paid completely by card will be refunded as original payment method. Like Paypal, debit cards, credit cards etc . If you receive a product which is damaged then you need to contact us within 48 hours of receiving the product. We can then arrange a replacement or return.
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How to return products once receivedIf you wish return a product you can :. • Please fill in the Returns Form or Contact us by email (returns at l8ckie.trends@yahoo.com) . Once you have contacted us, you will be given instructions on how and where to return your purchase. We recommend that you use a secure delivery method which requires a signature upon receipt (such as via Royal Mail First Class Recorded Delivery) as you will be responsible for the returned products until they reach us. You must contact us before sending any items back to us. If we are notified of your intention to return a purchase within 7 days, we will refund the outgoing shipping costs. However we do not refund the cost of returning an item to us unless it is faulty. All refunds are credited back to the credit card holder’s account which was used to make the original purchase.
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Returning faulty productsReturning a faulty item is the same process as , no refunds or exchanges can be given on selected items until a manufacturing defect is identified. If an item is deemed to be faulty; we will refund the cost of both the outgoing and incoming mail. If a manufacturing fault has not been determined, we will: • Return the item to you. We will always contact you before carrying out the above actions
Payment Methods
Payment can be made by most major credit or debit cards. Payment will be debited from your account upon or shortly before dispatch of the goods to you.
You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment we will not accept your order and we will not be responsible for any delay or non-delivery. We are not obliged to inform you of the reason for the refusal.
We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment in accordance with your order.
All card payments are processed by Pay Point using their “thawte” 100% secure system.
- Credit / Debit Cards
- PAYPAL
- Offline Payments
Privacy & Safety
L8Ckie Trends is committed to protecting the privacy of those using our Site. The information that you provide about yourself to L8Ckie Trends will only be used by L8Ckie Trends and related third parties in accordance with its Privacy Policy as set out below. We will treat all your personal information as confidential, and are committed to protecting your privacy. Any personal information which you provide to us is held in accordance with the Data Protection Act 1998.
Wholesale Inquiries
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